Useful information
Compliance and complaints.
Clear information about our business and how to raise a concern.
Our company
Pure Capital Limited is authorised and regulated by the Financial Conduct Authority, Firm Reference Number 957322. We are a credit broker, not a lender. Registered in England and Wales, company number 13383125. Registered office: 18A Gawsworth Avenue, Didsbury, Manchester, M20 5NF.
Important information
Your home may be repossessed if you do not keep up repayments on your mortgage.
The Financial Conduct Authority does not regulate most buy-to-let and commercial mortgages. Fees and commissions will be explained before you proceed.
Making a complaint
If you have a complaint, please contact us by phone on 0800 058 4341, by email at Support@PureCapital.uk, or write to our registered office. Our complaints procedure is available on request.
If you are not satisfied with our response, you may be eligible to refer your complaint to the Financial Ombudsman Service ↗.
Your information
Read our privacy policy for details of how personal information is handled.